Why do Small Businesses Outsource HR?

You get used to having to make difficult choices every day as a business owner. One important consideration is whether it makes more sense for your company to consider outsourcing some or all of its human resource functions rather than handle them all internally.

But it’s not always simple for small and medium-sized businesses to compete in these markets. Smaller businesses frequently lack the funding to support the required staff, and sometimes HR-related issues can be so complex that only experts are able to successfully navigate them.

However, even if a company is able to staff an HR department, it’s not always thought of as the best use of resources. If there is a way to cut costs in HR, there will be more money for core activities, which is what will ultimately lead to success.

What is HR outsourcing?

HR outsourcing refers to the practice of a company assigning HR duties to a third party that either specializes in one aspect of HR (such as payroll or recruiting) or manages the entire HR function on the company’s behalf.

HR outsourcing is frequently done for a variety of reasons, including a lack of time, internal resources, knowledge, and more. Outsourcing naturally has benefits, especially for small businesses, as it ensures that all HR-related tasks are handled.

HR services that can be outsourced

One advantage of outsourcing is that you can pick and choose what you want to outsource. 


When small businesses outsource administrative duties like payroll, they gain significantly. Instead of concentrating on back-office tasks like payroll, your small team should be concentrating on increasing the company’s sales and reputation.


You can also give your employees more empowerment. One of the HR consulting service categories where you gain from is coaching. When an outside team assists employees in making career decisions, they will feel more empowered.

Management of the Hiring Process

The difficult part of hiring isn’t selecting a candidate from a pool of qualified candidates and conducting an interview; it’s the tedious task of creating job postings, recruiting, gathering applications, scheduling interviews, conducting background checks, and administering drug tests. The list goes on. You can outsource a lot of this work.

The Benefits of HR Outsourcing

The Benefits of HR Outsourcing

You can decide if outsourcing human resources is right for your small business by considering the benefits of doing so.

1. You Only Employ the People You Need

You may choose to pay an employee as a contractor when you decide to outsource. By doing this, you’ll avoid hiring anyone who isn’t necessary for the business, thereby saving money on training. In order to save you time on the hiring process, the HR outsourcing firm will help with candidate evaluation and interviews. Additionally, because the outsourcing HR company will manage them on your behalf, you don’t need to manage your employees on a daily basis.

2. Reduced Labor Costs

Every company outsources for a variety of reasons, but one of the main reasons is to cut labor costs. No business would ever want to sacrifice quality for a lower cost, but when you decide to outsource, you can find the ideal employee for your company at a suitable cost. Compared to having internal HR departments, outsourcing is much less expensive. The internal HR worker must be paid a salary, benefits, and incentives, which must be added to the company’s expenses. You won’t have to pay all these fees because the majority of HR outsourcing companies will have structured rates based on your company’s needs.

3. Having access to more talent

You frequently have to make compromises when looking for the ideal applicant to work for your company because you only have access to a limited local talent pool. Many small businesses have discovered that outsourcing enables them to connect with more candidates, including those from other countries, and at lower hourly rates.

4. Knowledge and Skills

A company that specializes in HR will guarantee that its staff members are fully qualified and have extensive experience in HR. The expert will be familiar with employment laws and rules. Internal staff might not understand as well as a specialist.

Every year, changes are made to the laws governing employment in relation to things like taxes, safety violations, and healthcare. The HR specialist will keep abreast of developments, gain a better understanding of legal compliance, and make sure the business complies.


EmpireOne Contact Center offers specialized, industry-specific outsourcing and is experienced in navigating the administrative and customer support requirements of small and large businesses. We make every effort to match the right partner on our team with the functions you need to outsource. We offer incredibly skilled, specialized, and well-equipped teams and the tools needed to support your company. For more information on how we collaborate with clients to produce successful outsourcing results, get in touch with EmpireOne Contact Center.