EmpireOne Global Solutions - The BPO Company

Contact Center Services

  • Our expert-trained logistics service professionals provide on-demand assistance to suppliers, customers, and transportation teams.
  • Manage driver records, log sheets, and vehicle maintenance to enhance compliance and usage efficiency.
  • No matter where you are in the world, use our omnichannel and RFA capabilities to keep contact centers active through various devices, time zones, and language demands.

IT Strategies, Analytics & Data

  • Dispatch to drivers and operators in multiple languages and across any time zone.
  • Manage route options to reduce travel time, enhance fuel efficiency, and increase customer satisfaction using state of the GPS tracking and mapping solutions.
  • Detailed reports and analytics save our clients millions of dollars each year.